Your feedback helps us to improve our products and services. Please take a moment to complete the following survey.
Recent Job Satisfaction:
If we recently printed a job for you, please rate your satisfaction level on the following. A 5 equals VERY SATISFIED and a 1 equals NOT AT ALL SATISFIED.
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5
4
3
2
1
Quality of print
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5
4
3
2
1
Prepress services (scanning, proofing, etc.)
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5
4
3
2
1
Bindery & Post-Press services (folding, cutting, die-cutting, gluing, etc.)
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5
4
3
2
1
Direct mail services
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5
4
3
2
1
Fulfillment services
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5
4
3
2
1
Turnaround time/Meeting deadlines
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5
4
3
2
1
Project communication (quality, accuracy & timeliness)
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5
4
3
2
1
Overall customer service
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5
4
3
2
1
Price/Value
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5
4
3
2
1
Services offered by Baesman Printing
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5
4
3
2
1
How well did we meet your expectations?
Type of printing:
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Brochure
Catalog
Other
What pleased you most about your recent job?
What can we do to make you more satisfied?
How likely are you to print your next project at Baesman Printing?
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Likely
Maybe
Not at all likely
General Feedback:
Please rank from 1 to 5 the level importance the following factors are when purchasing print. 5 equals EXTREMELY IMPORTANT while 1 equals NOT AT ALL IMPORTANT.
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5
4
3
2
1
Print Quality
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5
4
3
2
1
Meeting Deadlines
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5
4
3
2
1
Price
--
5
4
3
2
1
Features/Services Offered
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5
4
3
2
1
Relationship with sales or customer service representative
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5
4
3
2
1
Customer service
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5
4
3
2
1
Familiarity with Baesman Printing
Other:
Please list any additional services or technologies we can offer to help you accomplish your graphic communication/print needs:
Contact Information (optional):
Although optional, we would appreciate knowing a little bit about you in order to put your feedback into context.
First name*:
Last name*:
Job title :
Company name:
Phone:
Email*:
*Required fields
Description of job referenced above:
Additional feedback that can help us improve our products and services:
