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Consumer Packaged Goods

There’s nothing more personal than selling to customers directly.

Brands are realizing it’s more profitable to sell products direct to consumers. But it’s easier said than done. Success requires a strong customer list, a strategy for reaching and transacting with them, and fast, reliable fulfillment. Baesman is a full-service CRM and customer loyalty partner — we’ll help grow your customer base and keep them coming back through personalized promotions and nurturing communications. We can even warehouse and fulfill your products. It’s a complete solution, perfect for both wholesale or e-commerce channels.

Some ways we help

Build Customer Loyalty
Build Customer Loyalty

Loyalty is not a technology. It’s a customer engagement strategy. Understand their individual needs and objectives, then solve them in meaningful ways.

A Personalized Approach
A Personalized Approach

Strengthen your customer relationships through highly personalized email, DM, and SMS marketing tactics.

Warehousing and E-commerce Fulfillment
Warehousing and E-commerce Fulfillment

You focus on product strategy and development. We can handle everything else. Even packaging and shipping.

Do More With Your Data
Do More With Your Data

We capture, organize, and validate customer insights and data So your next steps are based on facts, not guesswork.

What's your challenge?

This is the stuff that keeps you up at night. We get it – we’re here to help.

You need to grow your direct-to-consumer channel.

Loyalty is a great way to build a database and keep your customers coming back to you. Our experienced campaign strategists develop programs rooted in analysis to help find, retain, and grow the customers you want. Our in-house execution teams are standing by to deploy your marketing and loyalty campaigns through the most effective direct to consumer channels: email, SMS and direct mail.

You’re buried packaging and shipping products. And running behind.

We’ve got this. We’ll store, kit, ship your product, track its journey, and report it all back to you. Baesman integrates with top e-commerce platforms like Shopify, Woo Commerce, and FBA to optimize your direct to consumer experience. Our digital pick-and-pack technology scans each item upon arrival, during packing, and before shipping to ensure orders are quickly and accurately handled. We even manage reverse logistics for a positive customer experience and fast replenishment of stock.

Your in-store experience could use some help, too. With visual merchandising, for example.

We know. Your signage is either late, arrives damaged, or is missing items. Good news: We’re experts at printing, kitting, packaging, and shipping visual marketing. In-store marketing is key to driving conversion, and we’ll deliver yours on time, on budget, whether it’s five stores or 5,000. Our production pros will advise you on printing options that help you reduce costs and complexity. And our online ordering systems make it easy to replace signs or outfit new stores.

Outcomes
Every transaction tells a story.

How often they visit you online. What they showed interest in. When they like to shop. The kinds of things that interest them. Their responses to marketing. When and why they abandon their cart. We capture all this data and more, to pinpoint how customers interact with your brand – so you can respond with programs that are relevant and targeted.

A remarkably diverse toolkit.

There are almost limitless combinations of services available to our clients; indeed, no two solutions are alike. Seamless collaboration across our teams, skills, and strategies is uniquely Baesman – from analytics to print, data to production. We can even store your products in our 100,000 square foot fulfillment center, and package and ship them for you, too.

The key to loyalty? Intuition.

Intuition is Baesman’s proprietary, award-winning Loyalty Technology Platform. We use it to dig into purchase behavior, stakeholder goals, and brand sentiment, then use those insights to create a knowledge-based model for loyalty. Best of all, we customize it to fit your existing CRM systems.

Big brands. Big successes.

These are just a few of the clients we’ve helped grow business, strengthen branding, and simplify complex marketing. We would love to see your story here.

50%
Reduced program, freight and warehousing costs by nearly 50%.
200k
Drove flagship opening week sales of $200,000.

Even more happy customers

Kroger logo
Crocs logo
Ralph Lauren logo
Carhartt logo
Williams-Sonoma logo
BJ's logo

Get to know your customers better.