Key Responsibilities
1. Ensure accuracy and consistency in client data, order entry, and project details to support successful project execution.
· Assist in gathering and verifying information for estimate requests and job orders to ensure alignment with client specifications.
· Monitor key client deadlines and communicate any updates or concerns to the appropriate team members in a timely manner.
· Review art and data proofs for accuracy, ensuring they reflect the client’s job specifications before routing for approval.
· Collaborate with internal teams to help identify potential issues early and support the delivery of high-quality, error-free work.
2. Coordinate with internal teams to track project status, confirm timelines, and relay updates as needed.
· Support communication between the production and client teams by monitoring job status, sharing schedule updates with Account Managers or Account Directors, and helping ensure key deadlines and delivery dates are on track.
3. Assist in managing communication and follow-up on routine client requests, job changes, and production needs.
· Share clear and timely updates with your team to help keep communication flowing between clients, production, and Account Directors.
· Respond promptly to client-related tasks and requests as they come in.
· Attend client meetings when asked and be prepared to take notes or assist as needed.
4. Contribute to process improvements that increase efficiency, accuracy, and team collaboration across client and production operations.
· Speak up with ideas or suggestions if you see a way to improve the final product or client experience.
5. Adhere to Administrative Policies and Company Handbook.
· Maintain a thorough understanding of Baesman Group’s employee handbook, policies, procedures and compliance with administrative policies.
· Promote the Baesman values: Can-do Attitude, We Before Me, Go the Extra Mile, Embrace Growth and Change, Do the Right Thing.
6. Complete Other Duties As Assigned.
· Support continuous improvement initiatives to optimize processes
· Perform other tasks as assigned by management
· Participate in assigned training and skill development programs.